ICAM’s Response to COVID-19

Dear colleagues, customers & business partners,

ICAM has taken steps to ensure that its employees are safe and that your business is up and running without interruptions during the COVID-19 outbreak. We also recognize that now more than ever, clients will turn to us for advice and support. And we’re here to help.
ICAM and its employees are committed to increasing efforts to make sure the quality of service and support to valued customers is not diminished.

ICAM business operation & remote work

ICAM will remain open during regular business hours with most of its employees working from home. Until further notice, personnel in sales, marketing, technical support, production, and accounting can be contacted by regular email, telephone and Zoom web conferencing. Should you encounter any difficulties reaching any staff members or departments please call:

+1 514 697-8033, or 1-800-827-ICAM, or email info@icam.com.

Virtual training and communications

All company-related travel is currently banned until further notice. We believe that limiting travel is our safest and best option for reducing the risks of infection. Employees with pre-planned trips, customer visits, or events are receiving assistance to cancel their travel. Additionally, we have set up video conferencing capabilities, where technical support, product training, and sales calls can be made in a virtual environment. Your local ICAM representative can provide more information and assistance when required.

ICAM’s commitment to safety and the health of our mutual businesses

ICAM is committed to the safety of its employees, customers, and suppliers. We are committed to providing the same level of quality service and support to ensure that our business and the businesses of our clients and suppliers remain healthy and operate as usual when this situation is finally behind us. In the meantime, please let us know how else we can help you navigate through these trying times.

ICAM Management