Generating Package Job File (.zpj) This article highlights the steps to generate a package job file. This package job is the preferred method when sending help requests to an ICAM representative. The package job generates all the necessary information 1. When posting a job, ensure that the interface option is set to FULL. This can be changed [...]
Most of the time, this is a move generated by CAM-POST after a tool change to support the length compensation. Details: If your post is a LATHE post, please refer to the second example below. Example 1: Configuring a MILL Post. Open your post in QUEST Select Machine Description / Tool Change Navigate the [...]
Resetting Floating License (Max user count reached) Often times, users may be taking up keys without realizing it and the max user count would be reached. To fix this, either purchase additional licenses or reset the floating server. Here are the instructions to reset the server. 1. Open “Run” (Window key + R) and type [...]
Instructions on how to get hop-count and latency to solve server connection issues 1. Determine your ICAM ID; download "icamid.exe" from the following link and run it: http://webftp.icam.com/icamid.exe 2. Your ICAM ID is displayed under "ICAM System ID" 3. To determine your hop-count, click on More... 4. Enter the IP address of the server [...]
